Business Process Improvement (BPI) is useful in a for-profit business, a non-profit organization, a government agency, or any other ongoing concern. While most BPI techniques were developed and refined in the manufacturing era, many of the methodologies have been successfully adapted to work in the predominantly service-based economy of today. While there are differences in the challenges that each type of industry poses, the fact remains that the core principles of BPI and how they apply to business improvement remain portable across industries and functions.

It should be noted that BPI focuses on "doing things right" more than it does on "doing the right thing". In essence, BPI attempts to reduce variation and/or wastage in processes, so that the desired outcome can be achieved with better utilization of resources. This is extremely important in today’s economic climate.

The goal of BPI is a radical change in the performance of an organization, rather than a series of incremental changes

Maat Professional Services will help your business reduce variation and wastage in processes so you are able to achieve better utilization of your company’s resources by:

• Defining your organizations strategic goals and helping you answer:
  
  • Who are we?
  • What do we do?
  • Why do we do it?
• Determining your organization’s core customers and/or stakeholders
• Aligning business processes to realize your organizations goals